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Tuesday, 03 August 2010 |
SMH: Telstra T-Life stores have been rorting iPhone 4 customers by charging them prices far in excess of those advertised on the Telstra website.
In some cases the stores are asking customers to sign contracts agreeing to more than $1000 in extra charges above those advertised by Telstra. The company says it is aware of the problem.
On its contract plans, depending on the size of the monthly cap and whether customers want a 16GB or 32GB version, Telstra charges an upfront cost for the handset in addition to the monthly plan cost.
However, some T-Life stores have been adding a further monthly handset cost on top of this amount that adds up to hundreds of dollars in extra charges over the life of the contract.
For instance, those who buy a 16GB iPhone 4 on a $49 plan must pay $149 up front under the advertised prices. But some T-Life stores are asking for an additional $25 a month on top of this, equating to an extra $600 over the life of the contract.
"The [T-Life store] manager said that because he owns the franchise he can charge whatever the hell he wants," wrote a user on the Whirlpool forums, where a large thread has formed around the matter.
"He doesn't have to issue subsidised phones nor does he have to follow the iPhone 4 plans that Telstra have on their website."
Several others have said they experienced the same issues and received similar responses from T-Life store managers. Some say the additional monthly charge at other stores was even higher, at $49 a month. |
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Tuesday, 27 July 2010 |
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Telstra will be giving customers a chance to get in early to purchase iPhone 4 by opening selected Telstra stores at 12.00 AM Friday, July 30. The full list of stores opening at midnight is available at online here. |
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Tuesday, 27 July 2010 |
Last year, Telstra released their plans on launch day. This year, they were first off the rank. Both the 16GB and the 32GB versions of the new phone will be available on either a $49, $79 or $99 cap plan, including 200MB, 500MB and 500MB worth of data respectively. Unlike some other marquee handsets released this year, Telstra won’t be selling the iPhone 4 outright, although Apple has announced outright pricing this morning as well.
Customers can purchase iPhone 4 16GB model at no upfront cost on a $79 Cap Plan or above when signing up to a 24 month plan, which offers a great combination of standard national calls, text and picture messaging - up to $750 per month - to customers on any Australian network plus 500MB included data to use in Australia. Telstra also has some great value for Business customers. For further information or to register interest customers can visit www.telstra.com/iphone4.
Pricing and tariff information | | $49 Cap Plan | $79 Cap Plan | $99 Cap Plan | | Monthly fee | $49 | $79 | $99 | | Monthly Included Value* | $400 | $750 | $1000 | | Data credit | 200MB | 500MB | 500MB | | iPhone 3GS 8GB | $0
Min cost $1176 | $0
Min cost $1896 | $0
Min cost $2376 | | iPhone 4 16GB | $149
Min cost $1325 | $0
Min cost $1896 | $0
Min cost $2376 | | iPhone 4 32GB | $299
Min cost $1475 | $199
Min cost $2095 | $0
Min cost $2376 |
[View the Telstra Plans]
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Friday, 02 July 2010 |
Telstra HQ: Seems that there are some plans floating around about the iPhone 4. Sorry but these are not Telstra plans and we don’t know where they came from.
We are as excited as you are about the iPhone 4 and so we will reveal the real Telstra plans closer to the launch of iPhone 4. Keep an eye on this site and the @Telstra twitter team for the official plans.
For those interested, here are the fake plans. |
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Thursday, 17 June 2010 |
Remember you can receive free SMS updates from us if you follow us on Twitter - so you'll instantly know when pricing information is available!
The Telstra Expression of Interest form for the iPhone 4 is now online for you to register your interest with Telstra when the iPhone gets released in Australia in late-July (no definite date yet). From past iPhone releases, Telstra has offered premium pricing for use of their NextG network. Now that tethering is becoming more common on other networks, it is likely that Telstra may introduce this feature and their data plans will be bumped up. |
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